Category Archives: Customer Service

Customer Service

The Foundry Awarded Top Rated Recognition from ApartmentRatings for 2018

Buckingham Companies is proud to announce that 24 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2018. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings.   These annual awards…

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The Foundry Receives Resident Satisfaction Award for 2018 from SatisFacts

With Buckingham’s continued dedication to resident satisfaction, we are ecstatic to announce that 30 of our properties received Resident Satisfaction Awards for 2018 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016, 25 in 2017…

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Maintenance Q&A for Your Apartment Home

What are garbage disposals designed for? Small amounts of leftover food from your plate such as any small amount of carrot peelings, tomato chunks, and strawberry stems. What should not go down the garbage disposal? Anything that isn’t biodegradable food and/or items like plastic, metal, cigarettes, animal bones, hamburger, cooking oil or grease, eggshells, potato…

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22 Buckingham Communities Awarded 2017 Top Rated Recognition from ApartmentRatings

Buckingham Companies is proud to announce that 22 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2017. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings. These annual awards recognize…

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The Foundry Awarded Exceptional Customer Service Award by Satisfacts Research

We partner with Satisfacts Research to survey our customers on their level of satisfaction. For 2014, we were recognized amongst hundreds of management companies nationally with an award for providing Exceptional Customer Service. This award was given for averaging a 4.52 out of 5 score on all surveys conducted. If you want to learn more…

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